Grafton Laboratories Co., Ltd. (hereinafter referred to as "the Company") hereby establishes the following personal information protection policy, constructs a framework for the protection of personal information, and promotes the protection of personal information by ensuring that all employees recognise the importance of personal information protection and are thoroughly committed to its protection.
Personal information management
We will maintain the accuracy and up-to-dateness of our customers' personal information and implement necessary measures such as maintaining security systems, establishing management structures, and thoroughly educating employees to prevent unauthorised access, loss, damage, alteration, or leakage of personal information. We will implement safety measures and strictly manage personal information.
The purposes for which personal information is used
The personal information we receive from customers will be used for contacting you, for business notifications, and for responding to your inquiries, including sending emails and materials.
Prohibition of disclosure or provision of personal information to third parties
The company will manage personal information entrusted to us by our customers appropriately and will not disclose personal information to third parties except in the following cases:
- With consent of the customer
- When disclosing to a contractor with whom we outsource work in order to provide the services requested by the customer
- Where disclosure is required by law
Personal information security measures
Our company has implemented comprehensive security measures to ensure the accuracy and safety of personal information.
Enquiry by the person themselves
If a customer wishes to inquire about, amend, or delete their personal information, we will respond after confirming their identity.
Compliance with and review of laws and regulations
We will comply with Japanese laws and other regulations applicable to the personal information we hold, and we will also review and improve the content of this policy as needed.
Enquiries
For enquiries regarding our handling of personal information, please contact us at the details below.